play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6762518017
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the signal to stabilize and then click on send OTP, waiting for the time to pass. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and use the app without any problems. This should allow you to play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This allows users to cash out their legitimate gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, which should include saving your Aadhaar card, UPI information, and bank details. This is a mandatory step to move forward with the process. Ensuring all required information is accurate and up-to-date will help facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can vary from 30 minutes. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay may affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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